Aligning People, Operations, and Leadership to Drive Performance in Healthcare

Rikki Wardyn

Healthcare Executive I Chief Experience Officer

Forbes HR Council Member I Published in Forbes.com

How I Lead

I don’t just build teams. I build systems that perform.

I build systems, structure, and culture where people and performance thrive together.

I partner with leaders to scale, stabilize, and transform organizations by aligning workforce strategy with operational execution.

My focus is on clarity, accountability, and results. I help teams understand priorities, ensure workflows support performance, and equip leaders to execute with confidence.

When people, operations, and strategy are aligned, organizations don’t just function — they perform.

Where strategy, execution, and accountability align to drive results.

Selected Results

  • Scaled organizations from startup to $100M+ I Led teams across 20+ states

  • Built and scaled workforce from 30 to 700 employees including hiring, onboarding, and training

  • Delivered 60% reduction in labor costs while improving care delivery outcomes

  • 25% decrease in length of stay through workflow redesign and virtual care integration

  • Decreased reliance on travel nurses by up to 90%, significantly lowering labor costs

  • Built and led high-performing remote teams delivering measurable, data-driven outcomes

Honors & Recognition

  • Featured Member, CHRO Today

  • Member, Forbes HR Council

  • Gallup Great Workplace Recognition (2x)

  • Volunteer of the Year, Organization for Community Inclusion

  • Founding Member, Omaha Professional Women for Good

Aligning Strategy and Execution to Drive Performance 

I bring clarity to complexity, strengthen accountability, and deliver.

Executive Advisory
$99.00

Strategic partnership for leaders navigating growth, change, or complexity.
Align priorities, strengthen execution, and drive results.

Best for:
CEOs, CHROs, and executive teams

Organizational Alignment & Performance
$149.00

Identify gaps, improve workflows, and align teams to measurable outcomes.
Turn complexity into clarity and accountability.

Best for:
Organizations experiencing growth, change, or performance challenges

Every organization is different. Let’s talk about how alignment shows up in yours.

Leadership Development & Strengths-Based Coaching
$199.00

Develop stronger leaders through practical tools that improve communication, engagement, and performance.

Best for:
Emerging leaders, experienced leaders, and high-potential talent

The SUN Framework

Bringing Leadership Into the Light

S — Shine Light
Clearly define the situation.
Bring the issue into the open. Create shared clarity about what is happening, why it matters, and what needs attention.

U — Understand Reality
Assess before acting.
Examine the background, available data, facts, perspectives, strengths, and constraints to understand what is driving the current state.

N — Nurture Growth
Turn insight into accountable action.
Collaboratively identify and prioritize solutions, then define who owns what, by when, and how success will be measured. Establish clear KPIs, follow through on commitments, evaluate results, and adjust as needed to drive sustainable improvement.

A practical framework for moving from clarity to understanding to accountable action, and ultimately stronger performance.

Inspired by the disciplined structure of SBAR, the SUN Framework brings that same clarity to leadership and organizational challenges. Rather than jumping from problem to solution, SUN helps leaders first illuminate the issue and understand the reality behind it. It then goes beyond recommendation to accountable execution by defining ownership, actions, timelines, measures of success, and follow-through.

Share Sunshine isn't about forced positivity. It's about bringing things into the light so people can see clearly, understand reality, and act.

People don’t perform their best in the dark.

It happens in the light

Questions Leaders Ask

Share Sunshine Leadership

provides executive advisory,

organizational alignment

consulting, and leadership

development services focused on

improving performance by

aligning people, operations, and

strategy.

Get the SUN Leadership Toolkit

A practical guide to help you create clarity, alignment, and accountability across your team.

Built on real-world experience scaling teams, improving performance, and leading organizations through growth and complexity.

Join leaders building clarity, alignment, and performance in their organizations.